NZIHM Branch Council Office Bearers


Karen Orsborn

President NZIHM




General Manager and Deputy Chief Executive of the New Zealand Health Quality and Safety Commission

The Commission was established in 2010 to lead national improvement in patient safety and quality across the health and disability sector. Previously I worked for the Ministry of health as Manager, Electives Services then Group Manager, Funding. I am a registered nurse and have a Master's in Business Studies. In my current role I have responsibility for a range of programmes to improve patient safety and the quality of health services and throughout my varied career a consistent theme is a focus on leading large scale change and improvement initiatives. I am passionate about the professional development of all people that work in the health sector and would like to see strong membership of NZIHM with opportunities for learning and networking at multiple levels. I subscribe to the 'all teach, all learn' approach and support collaboration and innovation. (Local Branch – Wellington)


Catherine Cooney



Cathy is the Director of Kowhai Health Associates Limited, a health consultancy company established 2012. She has been involved with NZIHM since 1998 and was a founding member of the Lakes Branch. Cathy completed her ACHSM Fellowship in 2010. Cathy was the Chief Executive of Lakes DHB from 2001 to 2012 and the Director of Nursing and Midwifery from 1994-2000. She has a background in health sector leadership, executive management, public health nursing and community development. Cathy is currently the Chair of the Waiariki Bay of Plenty Polytechnic; Chair of the West Coast Hospital Redevelopment Partnership Group; Independent Facilitator, on behalf of Health Workforce NZ and Careerforce, for the Kaiāwhina (non-regulated) Workforce Action Plan development; a member of the Health Practitioners Disciplinary Tribunal; Chair of the Midlands Health Network Alliance Leadership Team; Co-Chair for Healthy Families Rotorua; an Institute of Directors facilitator for the MSD governance capability programme and for the MSD Investing in Services for Outcomes programme; and a Lead Auditor for the health sector (DHBs). She is also very involved in community organisations in her local community. (Local Branch - Lakes)


Jayanthi Mohanakrishnan

Immediate Past President NZIHM

Business Manager at Auckland District Health Board, responsible for the ACC Portfolio

Before coming to New Zealand I completed post graduate degrees in Science, Library & Information Services, and Health & Hospital Management in India. I managed a private hospital for over 10 years there. In New Zealand, I furthered my education by gaining the Fellowship of the Australasian College of Health Service Managers in 2010 and continue online learning through Coursera. My expertise lies in having a vision and getting everybody on board, set clear expectations and work efficiently towards a common goal. I have a proven track record of identifying and implementing process improvements on a continuous basis. (Local branch – Auckland)



Jagpal Benipal


PhD, MBS (distinction),BHSc., RCompN, FCHSE Senior Programme Manager Primary Care, Auckland & Waitemata DHBs, and Senior Honorary Lecturer, The University of Auckland


Jagpal is currently employed as a Senior Programme Manager Primary Care at Auckland & Waitemata DHBs. He has worked in the health sector since 1988 in a variety of clinical nursing, leadership and management within the DHB environment.He has lead quality improvement, workforce and service development initiatives, and has made substantial contributions through innovations in hospital, primary and community care services.Jagpal’s background in quality improvement and workforce development, both in clinical and leadership excellence, is supported by his academic credentials in health sciences, business studies, and PhD research related to acute admissions. Jagpal has also made a substantial contribution to development of a Bachelor of Nursing, and Postgraduate leadership & quality improvement courses at The University of Auckland. Jagpal has presented numerous papers related to quality improvement, leadership and health service management, at national and international conferences and has contributed to a book entitled ‘Making Quality Improvement Work’.(Local branch – Auckland)


Mala Grant

Project Manager for Te Arawa Whanau Ora

In her current role Mala works to develop the infrastructure and coordinate the systems of Whanau Ora for eight organisations. Mala holds various positions in many organisations and is a member of the Hinemoa Maori Women’s Welfare League; Deputy Chairperson of the Family Violence Death Review committee that reviews all family violence deaths in the country; Regional Member of the Child Mortality Review Committee; Advisory member to Waiariki Bachelor of Nursing School Academic Development; Member of the Alliance Leadership Team – Lakes District Health Board, PHO and Whanau Ora; Member of the Rotorua Children’s Team – Vulnerable Children’s Initiative; Trustee of Paehinahina Mourea Trust and Board member for Korowai Aroha Health Trust. Mala’s many skills encompass offering support and advice from a range of experiences gained over the years, passion for continuing to learn, and she is supported by great mentors and whanau. Mala completed an MBA in 2013 and is currently Chairperson of the NZIHM Lakes Branch. She is committed to the development of our hapu and iwi and to ensuring that good business practises are employed but also that whanau health and wealth remain the core focus of good decision making. Mala believes that the strength of the iwi is the hapu, the strength of the hapu is the whanau. (Local branch – Lakes)




John McManus



General Manager of the Southern Cross Hospital in Christchurch


The Christchurch Southern Cross Hospital is the largest in the nation-wide Southern Cross network having 10 Operating Theatres and 87 inpatient beds. The Hospital has some of the most technically advanced surgical systems available including robotically-assisted surgery, digital theatres and an advanced hybrid operating theatre. Patient care facilities include an advanced High Dependency Care ward. John has been at Southern Cross since 2000, previously holding the position of Regional Business Manager. Prior to that John worked at Burwood Hospital managing Canterbury DHB’s ACC Contracts and at Burnham Military Camp as Finance Manager for NZ Defence Force. (Local branch - Christchurch)




Paula Anne Murray


PgDip BSc RN MNurs


Paula is a leader who creates an exceptionally strong team ethos whilst motivating multi-disciplinary and clinical teams to succeed.She thrives on maintaining and developing organisational culture, embracing values and enhancing stakeholder reputation.Paula is currently the General Manager at Southern Cross Bright side in Epsom, Auckland where she has successfully transformed the business to profitable growth. Recruitment selection was crucial in this process, along with managing existing employees to peak performance and refining areas of low productivity.Paula has been a resident of New Zealand since 2002 and during this time has furthered her knowledge by completing several Business management courses, Masters in Nursing and gained Fellowship of the Australasian College of Health Service Managers in 2017.

NZIHM Presidents

2019 to 2021

Karen Orsborn

2016 to 2018

Jayanthi Mohanakrishnan

2014 to 2015

Wendy McEwan

2012 to 2013

Jenni Coles

2010 to 2011

P F Reynolds

2008 to 2009

D B Rankin

2004 to 2007

Trisha Dunn

2002 to 2004

Fiona Ritsma

1999 to 2002

Gary Henry

1997 to 1999

Lesley McTurk

1994 to 1997

M B Aitken

1993 to 1994

Anthea Penny

1992 to 1993

Carol Clayton

1991 to 1992

Jon Boyack

1990 to 1991

G H Garlick

1988 to 1989

R I Parker

1985 to 1987

G W Davies